A tense exchange occurred at a Public Accounts Committee (PAC) hearing where the Minister for Communications, Digital Technology, and Innovations, Samuel Nartey George, and PAC Chairperson Abena Osei Asare clashed over persistent issues of poor network service and delayed fault rectifications. The confrontation arose as the Minister addressed concerns from committee members regarding the quality of telecommunications services.
The context for this dispute lies in the ongoing public frustration with unreliable mobile network services and the slow response times from telecommunication companies. Citizens and businesses alike have voiced complaints about dropped calls, slow data speeds, and the extended periods it takes for network providers to resolve technical problems.
Minister George defended the government’s strategy, asserting that policy direction and leadership are crucial to safeguarding consumers against the profit-driven motives of private telecom operators. He highlighted that while these companies pay significant corporate taxes, proactive government intervention is necessary to ensure customer protection.
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